Christmas at Washington Mind 2021

Christmas Opening Times

As we enter the Christmas period, we just wanted to share our Christmas opening times with you.

The Life House (and Washington Mind) will close on Thursday 23rd December 2021 at 5pm, with phone lines closing at 4:30pm. We will reopen at 9am on Tuesday 4th January 2022 for business as usual.

Our Service User Christmas Party will take place on Wednesday 29th December 2021 from 12pm-2pm.

Available Support whilst Washington Mind is closed

If you need emotional support while we are closed there are several ways you can still receive support if you need it and these organisations are available 24 hours a day, 365 days a year:

  • You can contact The Samaritans if you are aged 16+ and would like confidential support around how you are feeling. They are available on Freephone: 116 123 or
  • You can contact Childline if you are aged 18 and under and would like confidential support around how you are feeling. They are available on: 08001111 and offer online support through their website:
  • Shout Crisis Text Line is also available if you are looking for support. If you are an adult, you can text: 85258 for support and if you are a young person you can text ‘YM’ to 85258.

If you feel that you need immediate support and can’t keep yourself safe, these organisations are available 24 hours a day, 365 days a year:

  • You can visit your local Accident and Emergency department
  • For immediate support, please contact the Initial Response Service, those aged 16+ can all Freephone: 0800 652 2867 and those aged under 16 can call Freephone: 0800 652 2868.


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Booking and Cancellation Policy

Whilst there is no payment taken at the time of booking your fully funded space via our online booking system Washington Mind reserves the right to charge a £50.00 fee as agreed with funders for the following:

  • Cancellation of attendance within 0 - 7 days before the training session
  • None attendance on the day of the training session ( DNA)
  • None completion of all sessions that apply to delivery of the course in full.
  • An alternative delegate may be substituted by an organisation without charge for the whole course. Delegates can NOT be substituted partway through the training course.
  • The delegate is aware that Washington Mind’s mental health training programme covers emotive subjects such as suicide, self-harm, death and dying.
  • By submitting the booking form, the delegate agrees to the dates, times and the subsequent charge referenced
  • The delegate must be able to attend the training session in FULL
  • Washington Mind reserve the right to cancel a training session for operational reasons at any time
  • Please contact Washington Mind if you wish to discuss or clarify anything further before making a booking

How we use your information

We take your privacy seriously and promise to never sell your data. You can find out more about your rights, how we use your personal information and how we keep your details safe and secure by reading our Privacy Policy. For more information, to update your choices or to stop us sending you updates contact or 0191 4178043

Data is stored on our secured servers; these systems are only accessible to Washington Mind and authorised third party support personnel. If we retain a hardcopy of your information, it will be kept in a secure place

By opting in to be contacted by email and telephone, you are consenting to Washington Mind contacting you in regards to cancellation of training, feedback on our training or to let you know about any other training opportunities that you may be interested in.