Washington Mind’s mission is to work in partnership with our community to promote recovery and improve mental health and wellbeing.

About Washington Mind

Washington Mind was established in 1981, a local charity providing mental health and wellbeing support, services and training for our local community. We became a Charitable Incorporated Organisation (CIO) on 1st April 2014 and continue to offer independent, non-stigmatising services based in the local community that are accessible to all.

Good mental health is just one aspect of general wellbeing and we believe that everyone can lead a full, active and rewarding life. We work with the people who use our services to support them in achieving their goals and engaging in their communities. Our goal is to try to help people experiencing emotional or mental distress regain their full potential in life and work.

There are enormous unmet mental health needs, evidence shows that 1 in 4 people in the UK will at some point in their lives experience a mental health problem. Being able to access services and support at the onset or in the early stages of mental health problems or when someone is wanting to improve their well-being giving people the best possible chance of becoming more resilient, reducing the impact of their illness and making a full recovery.

The stigma surrounding a mental health diagnosis continues and social exclusion for those affected by it. People still have difficulty accessing appropriate services when they need them. We aim to enable people to have timely access to a range of quality, targeted, preventative mental health services with the aim of improving their wellbeing and quality of life.

We offer independent, non-stigmatising services based in the local community that are accessible to all. We take referrals from professionals as well as self and family/carer referrals. No one service can be all things to all people but working together we can do so much more to meet the needs of our community.

When using our services you have the right to expect:

    • To receive adequate information
    • To feel welcome, safe and free to be yourself
    • To be treated with respect and not to be judged
    • To be offered services that are appropriate your needs (or signposted if necessary)
    • To have a full explanation of our confidentiality policy and what it means to you
    • To have the opportunity to comment on what you think of the service good and bad

We have an established Service User involvement policy which can be downloaded here.

Annual Reports

Annual Report 2019-2020

Annual Report 2020-2021

Annual Report 2021-2022

Click here to download our 2021-2024 business plan.

Booking and Cancellation Policy

Whilst there is no payment taken at the time of booking your fully funded space via our online booking system Washington Mind reserves the right to charge a £50.00 fee as agreed with funders for the following:

  • Cancellation of attendance within 0 - 7 days before the training session
  • None attendance on the day of the training session ( DNA)
  • None completion of all sessions that apply to delivery of the course in full.
  • An alternative delegate may be substituted by an organisation without charge for the whole course. Delegates can NOT be substituted partway through the training course.
  • The delegate is aware that Washington Mind’s mental health training programme covers emotive subjects such as suicide, self-harm, death and dying.
  • By submitting the booking form, the delegate agrees to the dates, times and the subsequent charge referenced
  • The delegate must be able to attend the training session in FULL
  • Washington Mind reserve the right to cancel a training session for operational reasons at any time
  • Please contact Washington Mind if you wish to discuss or clarify anything further before making a booking

How we use your information

We take your privacy seriously and promise to never sell your data. You can find out more about your rights, how we use your personal information and how we keep your details safe and secure by reading our Privacy Policy. For more information, to update your choices or to stop us sending you updates contact jemma@washingtonmind.org.uk or 0191 4178043

Data is stored on our secured servers; these systems are only accessible to Washington Mind and authorised third party support personnel. If we retain a hardcopy of your information, it will be kept in a secure place

By opting in to be contacted by email and telephone, you are consenting to Washington Mind contacting you in regards to cancellation of training, feedback on our training or to let you know about any other training opportunities that you may be interested in.

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