"Offered over 5,700 appointments to people aged 11+.

Had over 340 appointments which were not attended without prior notification. If you cannot make your appointment please notify us as soon as possible.

Welcomed over 125,000 visitors to wellbeinginfo.org for online health and wellbeing self-help and local support.

Between 1st April 2021
and 31st March 2022 we:

Washington Mind offers Person Centred Counselling which is a Humanistic Approach, in a non-stigmatising environment for those aged 11 and above, who are experiencing, or who are at risk of, developing mental ill health and emotional distress.
Counselling services
The Life House is the home of Washington Mind, with lots going on for everyone to get involved in. Our partners deliver alternative therapies, beauty treatments, exercise classes, and slimming classes. Alongside Café Life which provides super tasty food.
Our staff are available online for safe and confidential conversations via live chat across Monday to Friday. Please click 'read more' for more information...
Online with...
Reasons2 is a free app designed by young people and Washington Mind to help improve mental healthDownload the app now:
Our online chat service is available between the hours of 2pm till 4pm. Please click the read more button the right for more information about this new service...
Your health and safety is really important to us, so we have been following the NHS’s guidance on how we should be responding to Coronavirus. In the light of this advice...

Between 1st April 2018 and
31st March 2019 we:

Had over 870 appointments which were not
attended without prior notification. If you cannot make your appointment please notify us as soon as possible.

Welcomed over 23,300 visitors to The Life House for appointments, wellbeing activities and therapeutic groups.

Offered over 7,600 appointments to people aged
Reasons2 is a free app designed by young people and Washington Mind to help improve mental healthDownload the app now:
Washington Mind is coordinating a Time to Change organic hub, hosted by Sunderland City Council and funded by Public Health. You can become a Time to Change Champion to help deliver anti-stigma campaigning activities

By donating just £1 you can help towards the cost of maintaining a high-quality service delivery...

More Info

We offer a wide range of mental health services for those aged 11+. Click here to make a referral

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We offer many activities, groups & events, enabling people to get together and improve their wellbeing.

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We offer a range of mental health & wellbeing training. Click here to find out what we offer…

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Click here to find out where you access help urgently.

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Washington Mind Counselling Service offers counselling for Adults and Young People.

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Washington Mind’s mission
is to work in partnership with our community to promote recovery and improve mental health and wellbeing.

Our vision is
“A society that understands and is active in improving mental health and wellbeing and building emotional resilience of people of all ages”

Providing services in Washington, Sunderland and the Coalfields

About Washington Mind

Washington Mind was established in 1981, a local charity providing mental health and wellbeing support, services and training for our local community. We became a Charitable Incorporated Organisation (CIO) on 1st April 2014 an continue to offer independent, non-stigmatising services based in the local community that are accessible to all.

Good mental health is just one aspect of general wellbeing and we believe that everyone can lead a full, active and rewarding life. We work with the people who use our services to support them in achieving their goals and engaging in their communities. Our goal is to try to help people experiencing emotional or mental distress to regain their full potential in life and work.

Opening Times

  • Monday 9am – 7pm
  • Tuesday 9am – 5pm
  • Wednesday 9am – 7pm
  • Thursday 9am – 5pm
  • Friday 9am – 3pm

Please note that although our main office is open at the above times (not including bank holidays), our phone line opening times may vary from what is listed above, if you are unable to reach us over the phone, you can; leave us a voicemail or send us an email to: info@washingtonmind.org.uk and we will get back to you as soon as possible. 

What's On / Events

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Booking and Cancellation Policy

Whilst there is no payment taken at the time of booking your fully funded space via our online booking system Washington Mind reserves the right to charge a £50.00 fee as agreed with funders for the following:

  • Cancellation of attendance within 0 - 7 days before the training session
  • None attendance on the day of the training session ( DNA)
  • None completion of all sessions that apply to delivery of the course in full.
  • An alternative delegate may be substituted by an organisation without charge for the whole course. Delegates can NOT be substituted partway through the training course.
  • The delegate is aware that Washington Mind’s mental health training programme covers emotive subjects such as suicide, self-harm, death and dying.
  • By submitting the booking form, the delegate agrees to the dates, times and the subsequent charge referenced
  • The delegate must be able to attend the training session in FULL
  • Washington Mind reserve the right to cancel a training session for operational reasons at any time
  • Please contact Washington Mind if you wish to discuss or clarify anything further before making a booking

How we use your information

We take your privacy seriously and promise to never sell your data. You can find out more about your rights, how we use your personal information and how we keep your details safe and secure by reading our Privacy Policy. For more information, to update your choices or to stop us sending you updates contact jemma@washingtonmind.org.uk or 0191 4178043

Data is stored on our secured servers; these systems are only accessible to Washington Mind and authorised third party support personnel. If we retain a hardcopy of your information, it will be kept in a secure place

By opting in to be contacted by email and telephone, you are consenting to Washington Mind contacting you in regards to cancellation of training, feedback on our training or to let you know about any other training opportunities that you may be interested in.